Support

Help with the East44 web platform and the East44 app for iPhone, iPad and Android.

Contact us

Email support@east44.app. We usually reply within one business day (Australian Eastern time).

If your question is about an app your organisation built (a missing field, who can approve, which records you see), your workspace admin can usually help fastest.

Signing in

Use the email your organisation invited. If you were sent an invitation, open the link in the email first and sign in or create an account with that email address.

Using the app offline

The app keeps the last copy of the apps and records you opened. When you are offline it shows that copy and tells you when it was saved.

Deleting your account

In the app, open Account, then Delete account. You can also email us and we will delete it for you. Read what is removed in our privacy policy.